About us
Who we are
Hickory partners with craftsmen and business owners who build their reputations one job, one hard-earned milestone at a time. Our company is named for one of the strongest trees in nature, known for its toughness and resilience.
That strength is our symbol and our promise to the Hickory family of brands.
Our values
Our values are not a #hashtag. They guide every aspect of our business.
We are driven by a simple commitment to take care of the people at the front lines of service and to bring comfort and peace of mind to the customers who trust us with their homes.
Put employees first
By appreciating and recognizing our colleagues, we create a platform for people to do the most satisfying work of their careers. We work hard, but we believe the best work happens when we are staying safe and having fun.
Delight Customers
Our clients support us to build up our company, our careers, and our families. We honor that by radiating empathy and premium service in every interaction to create lifelong relationships.
Treat everyone with respect
We respect each other by building strong, constructive, and honest relationships. We lead by example, provide context, share experience, and operate with integrity. We own our mistakes and focus on collaborative solutions, not blame.
Raise the bar
We pursue long-term excellence, knowing it must always be earned by taking calculated risks, finding our gaps, elevating our peers, staying scrappy, learning continuously, and rejecting complacency. We are building a team of top performers who constantly raise the bar.
Get stuff done
We set high standards for ourselves and get things done by being motivated, focused, present, and detail-oriented. We don't like 'mostly done' or 'I told someone'. We 'read the flipping manual' (RTFM) over easy answers. We take on ambitious goals and deliver extraordinary results.